Practical Root Cause Analysis Using Cause Mapping - IAENG
Root cause analysis is about digging beneath the surface of a problem. However, instead of looking for a singular “root cause,” we shift your problem-solving paradigm to reveal a system of causes. When using the Cause Mapping method, the word in refers to causes that are beneath the surface.
Root Cause Analysis Definition :: Cause Mapping
The first step in any problem solving method is to determine the problem that is to be solved. Using the Cause Mapping method, the “problem” is defined as an impact to an organization’s goals. In this case, patient safety is impacted because of the possibility for insufficient treatment of life-threatening disease and the potential for patients to undergo unnecessary dangerous procedures. Additionally, patient services are impacted because of the threat to the scientific integrity of clinical trials using these tests.
Local CauseCode Mapping provides the operator with the flexibility to configurea preferred GMM cause code to be sent to the UE in response to variousfailures, such a MAP failures. This section identifiesthe various cause code mapping optionsand how they are configured.
Most cause maps deal with some problem. This cause map is different in that theprimary effect on the left is to be desired rather than avoided. In the abovecause map, the student graduated in the top 10% of his class and we are askingwhy this happened. The primary effect is shown on the left in red. Color is not necessary incause mapping, but it is helpful to highlight the main effect.This cause map deals with the home foreclosure problem of 2008 and 2009. Theproblem or primary effect is shown on the left in red. Color is not necessary incause mapping, but it is helpful to highlight the main problem.Cause Mapping is a valuable tool for improving communication related to problems and their causes, ultimately helping your organization make specific improvements to prevent problems in the future. Our onsite training options range from half-day methodology overviews to two-day comprehensive training sessions.This cause map deals with a manufacturing problem. Too many integrated circuitchips were failing. Inspections showed that the metal lines were too narrow. Theproblem or primary effect is shown on the left in red. Color is not necessary incause mapping, but it is helpful to highlight the main problem. In thiscause map the evidence boxes are shown in purple to distinguish them from thecauses.At ThinkReliability, the Cause Mapping method of root cause analysis is used. The Cause Mapping method is a simple systems-based approach to root cause analysis that explains complex issues in a clear visual dialogue. Cause Mapping is an intuitive, flexible tool that can be applied to a wide variety of topics. Five distinctions distinguish Cause Mapping from the standard fishbone diagram, and each help make Cause Mapping's investigation process and solutions more effective.As an enhanced tool that captures problems and solutions visually, Cause Mapping expands on some of the basic ideas of the fishbone diagram for a clearer, more accurate and more specific causeand-effect analysis. Cause Mapping uses a systems-thinking approach to root-cause analysis andcident investigation that improves the way people analyze, document, communicate and solve problems.1) Cause Mapping –Workshops (hyperlink; Link to separate “Workshop” web page; go into greater detail about equipment needed, time and length of workshops, costs, etc.)
ThinkReliability offers both Client Workshops and Public Workshops. Both workshops provide employers and employees with crucial problem-solving skills, as they ensure that the problem areas are eliminated, now and forever. There are three basic themes to ThinkReliability’s and consulting services:Considered to be true innovators in the Cause Mapping process, the professionals at ThinkReliability have provided phenomenal success to an ever-growing number of organizations world-wide. Essentially, ThinkReliability provides two basic services, Cause Mapping workshops and investigations services, both on-site and remotely, to different disciplines within a variety of industries.Client Workshops — the main goal of these workshops is to develop and perfect the problem-solving skills and knowledge of your organization’s workforce. Typically, these are two-day training sessions designed for up to 30 attendees. Attendees learn the basics of root cause analysis, and are provided with examples and practice exercises. Upon completing the event, attendees are prepared to conduct, lead and document a complete investigation. For more information on the Cause Mapping workshop click here (hyperlink).
Additionally, ThinkReliability can deliver Cause Mapping workshops in a variety of formats to meet your specific needs, including: One-day, Two-day, Three-day, Four-day, Half-day, Two-hour and 30-minute Overviews.
Public Workshops – ThinkReliability offers a two-day workshop open to the public in cities across the United States. These workshops are designed fro those who are new to root cause analysis, as well as advanced users with extensive experience that are interested in evaluating the Cause Mapping approach to root cause analysis for their organization. To check the listing of upcoming Public Workshops by city and date, click here (hyperlink).
2) Investigating and Facilitating Services (hyperlink; Link to separate web page; go into greater detail about equipment needed, time and length of workshops, costs, etc.)
ThinkReliability provides comprehensive personal investigations into their clients’ problem areas. Performed both on-site and remotely – depending on the issue — by a ThinkReliability consultant, these investigations are incredibly effective for uncovering the causes of any workplace issue. The consultant facilitates the collection and organization of all related information regarding the issue. Then, they deliver a Cause Map file of the complete investigation.